State Bored?

After being reinstated on January 1, 2003 by SB1482, our state's Board of Barbering and Cosmetology (BBC) struggled to meet its legislative mandates, due in large part to inept leadership. Facing yet another sunset review, the BBC apparently redeemed itself through new appointments, a renewed focus on its priorities and the performance of Executive Director Kristy Underwood and her diligent staff. Under her leadership, the BBC has accomplished legislative mandates like increasing fines, eliminating lengthy processing delays and establishing reciprocity. Even with limited resources, Underwood has been remarkably effective.

However, the Board itself has failed to demonstrate any true leadership, despite excessive, self-congratulatory and undeserved praise from its president. Perhaps that's why yesterday's board meeting proved so encouraging; the president was no longer even a board member and a new industry member had been appointed: Truc Tran, a licensed manicurist and salon owner. Only five of nine positions have been filled, so four new members (three public and one industry) will be appointed soon.

Officer elections, the first order of business, resulted in a new president, Richard Hedges (public member and past vice president), and new vice president, Ken Williams (industry member). Both were unchallenged. After announcing that he'd only serve a year-long term, Hedges promised to protect consumers, be fair to licensees, be collegial, avoid burdensome regulations, move the meetings along and work towards consensus with his fellow board members. Williams, meanwhile, emphasized the importance of education.

Here's hoping that new members will invigorate the board so we can move forward. Given the dynamic nature of the beauty industry and the challenges of this economy, the BBC must be more proactive. The prevalence of incompetent service providers, unlicensed activity and tax evasion indicate that our current system fails the interests of consumers, professionals and the state. Californians deserve better. Only after a comprehensive review of the entire BBC legislative/regulatory system will the necessary change begin. Progress depends on innovation and cooperation, enabling us to reconcile the BBC's responsibility to protect consumers with a professional's efforts to provide quality services and succeed in a competitive industry.

This reminds me of the wisdom of Socrates: "To gain a good reputation, endeavor to be what you desire to appear" and more recently, Henry Ford: "You can't build a reputation on what you are going to do." We need less cheer, and more leadership.